Blue Hawaiian helicopters in Maui has little regard for its patrons. My family booked a flight on two helicopters a week prior to our flight. 16 hours prior to the flight, they cancelled one of the helicopter tours because they could not fill the flight with enough-people to make it profitable. Mind you they took payment and never mentioned that the flights were at risk of being cancelled or “unconfirmed.” The manager Mark seemed to have no concern for ruining our family vacation with my 80 year old parents and their grand children. Hey its just Buisness right? No need for customer service or concern for folks theses days. I have used Blue Hawaiian several times in the past on multiple islands, they will never see my buisness again. PLEASE BE VERY VERY CAREFUL BOOKING WITH THESE FOLKS!! THEY SEE YOU ONLY AS DOLLARS AND CENTS, AND WILL CANCEL YOU WITH VERY SHORT NOTICE. THEY WILL LEAVE YOU SCRAMBLING FOR A WAY TO FILL YOUR DAY AT THE LAST MINUTE. Not a buisness that respect you as a customer….not worth giving them your hard earned dollars.

On a recent visit to Maui we elected to go on a tour with Blue Hawaii. The tour itself was amazing -- West Maui and Molokai. Our small group's concern was with our pilot's attitude about COVID precautions. Once we got past our dismay that proof of vaccination was not requested in order to sit in a crowded helicopter with strangers, we were greeted by our pilot, Derek, who began with would could be called a "rant" about masking -- and how he was not going to discriminate based on our decision to wear a mask or not. It was quite apparent from his comments that he clearly had unqualified opinions of his own that would run counter to what two of our group, as health care professionals, know to be fact. Thankfully, everyone in our small group and another group of 3 ladies joining us, was responsible and remained masked from beginning to end. I wish I could say the same about our pilot, Derek. He did seem to make a feeble attempt to "wear" a black surgical style mask, likely because it was required of him, though we *never* once saw him actually wear it over his nose throughout the duration of the flight. Needless to say, that was very concerning. If you have any concern whatsoever about being in a confined space for an hour with someone with unknown vaccination status who is flippant about COVID risk mitigation measures, then you may want to reconsider your options.

We took the West Maui/Molokai flight this morning with Mike S. He did a terrific job on the tour and the narration. We've previously taken Blue Hawaiian tours on Kauai and The Big Island, and they never disappoint. The views are spectacular! You see a perspective you can't find anywhere else. From the woman who took our reservation, to the staff at the facility to the pilot, the entire experience was top notch. Our pilot, Mike, did a fantastic job pointing out what we were seeing. I especially enjoyed all the wildlife from above. Even though the whales weren't here, we saw so many turtles and even several manta rays!! Loved every minute!! Can't wait to watch the video and relive it. My biggest tip- wear all black, from head to toe if possible. Any color and even exposed skin reflect in the windows which shows up in pictures and video.

The Maui Spectacular tour was a great way to see the entire island on a short period of time. Our pilot, Mike, was very talented and did a great job!

We had a perfect day to fly which helps, but besides that fact, this was one of the most enjoyable vacation excursions ever. If you are reading reviews to sway a decision, I urge you to try this out. It was amazing. Words cannot describe, so...

From above it was so beautiful! I loved being in the helicopter with my family! The whales looked amazing and I want to say I was in a dream. Mike turned the helicopter so we all could see. I remember seeing a rainbow in a waterfall! It sounds impossible but it's true. After 45 minutes he landed so we could have a break. When we went back on the helicopter I became excited for more! I was sad to leave but I want to do it again and be more adventurous than this time.