🚁🌈 My husband completely surprised our family with a Blue Hawaiian helicopter tour. I had secretly been looking at all those spectacular aerial photographs and videos of Maui thinking, I would LOVE to do that. But I didn’t dare ask. Let’s face it—a helicopter tour isn’t exactly the inexpensive line item on a family vacation budget. 😂 So when I discovered where we were going, I was thrilled. What followed turned into not only one of our favorite Maui adventures, but also an example of excellent customer service when travel plans don’t go perfectly. Safety Came First Apparently, unbeknownst to me, my husband had already dealt with a few changes to our reservation. Our original morning flight was moved to the afternoon because of a safety check. Then Blue Hawaiian suggested changing our flight to another day when conditions were expected to provide better views. Was that inconvenient? Sure. You’re on vacation. You’ve planned your days. Nobody gets excited about rearranging reservations. But here’s something I appreciated: I want my helicopter company to be overly cautious. If there is a safety concern, check the helicopter. If conditions aren’t going to provide the experience we’re paying for, tell us. I’ll rearrange my vacation. Blue Hawaiian also did something they absolutely didn’t have to do. To help compensate for the changes, they upgraded our family to a longer and more exclusive flight and included the video package so we’d have a recording of our experience. That’s how you turn a potentially frustrating situation into excellent customer service. And Then We Met Chris Our pilot, Chris, was wonderful. One thing I especially appreciated as a parent was that he didn’t talk around our children while entertaining the adults. He talked directly to them. He joked with them. He kept them involved. At the same time, he shared fascinating information about Maui’s geology, history and Hawaiian culture with all of us. It felt educational without ever feeling like a lecture. And then there were the rainbows. 🌈 Six Rainbows?! At some point we started counting. I believe we saw six rainbows during our flight. And these weren’t the little partial rainbows you occasionally see from the ground. From the helicopter we could see incredible full-spectrum, full-arch rainbows. Naturally, this resulted in discussions with the kids about leprechauns and pots of gold, which Chris happily played along with. 😂 Those are the silly little family moments you end up remembering years later. Maui Looks Completely Different From the Air This was what surprised me most. You can drive Maui. You can hike Maui. You can swim and snorkel Maui. But you don’t fully appreciate the scale and geography of this island until you see it from above. Suddenly you’re looking into valleys you can’t reach by road, seeing waterfalls tucked into enormous green mountainsides, following ridgelines toward the ocean and understanding how volcanic activity shaped the island beneath you. Places we’d spent hours driving around suddenly made sense geographically. And photographs simply don’t capture the scale of it. Yes, It’s Expensive Let’s address the elephant in the helicopter. This is a splurge. For a family, particularly, the price can make you hesitate. Having now done it, though, I would make different spending choices elsewhere on the vacation to afford this experience. Skip a few expensive cocktails. Pack lunch one day instead of eating at another restaurant. Choose a couple fewer smaller paid attractions. Because personally, I’d rather put that money toward one extraordinary experience that my family will still be talking about years from now. And this was one of those experiences. 🌺 Our Family Take Overall: ⭐⭐⭐⭐⭐ 5/5 Scenery: ⭐⭐⭐⭐⭐ 5/5 Customer service: ⭐⭐⭐⭐⭐ 5/5 Pilot/guide: ⭐⭐⭐⭐⭐ 5/5 Kid engagement: ⭐⭐⭐⭐⭐ 5/5 Value: ⭐⭐⭐⭐☆ 4/5 — expensive, but worth the splurge Memory factor: ⭐⭐⭐⭐⭐+ Would we do it again? Absolutely. If your Maui budget allows for one big-ticket experience, I would seriously consider making it a helicopter tour. And if your flight gets moved because of safety or weather conditions, don’t automatically view that as a negative. You’re about to climb into a helicopter and fly over mountains, valleys and the Pacific Ocean. You WANT the company willing to say, “Not today. Let’s give you a safer or better experience tomorrow.” For our family, Blue Hawaiian took what could have been a disappointing series of changes and turned it into one of the absolute highlights of our Maui vacation. And somewhere over Maui, apparently there are at least six pots of gold we still need to go back and find. 🌈😂🚁 🚁 And We Actually Landed! One of the unexpected highlights was landing in the middle of this incredible green Maui landscape. There is something slightly surreal about stepping out of a helicopter, looking around at rolling green mountains, clouds hanging over the ridges and realizing, How in the world did we get here? It also gave us a chance to get out, stretch our legs, take family pictures with the helicopter and simply absorb where we were. That little break made the experience feel much more like an adventure than simply an aerial sightseeing tour. Then we climbed back aboard and headed into some of the most dramatic scenery of the flight—towering green mountains, waterfalls seemingly dropping straight out of the clouds, and rainbows appearing over the ocean. Those are views you simply cannot get from a rental car.

We booked our ride the same day for west Maui Molokai with the pilot Marco. Due to weather we had to reroute our flight/route. It was still excellent. The helicopter was clean, the ride was smooth, and amazing. We got to see all amazing and scenic views. The pilot was very educational and very friendly. We would definitely come back!

Pete was great. Flight was smooth and steady. I kept my tall water bottle on the floor and it stayed in the same position all flight. Besides that definitely worth it.

🚁🌈 My husband completely surprised our family with a Blue Hawaiian helicopter tour. I had secretly been looking at all those spectacular aerial photographs and videos of Maui thinking, I would LOVE to do that. But I didn’t dare ask. Let’s face it—a helicopter tour isn’t exactly the inexpensive line item on a family vacation budget. 😂 So when I discovered where we were going, I was thrilled. What followed turned into not only one of our favorite Maui adventures, but also an example of excellent customer service when travel plans don’t go perfectly. Safety Came First Apparently, unbeknownst to me, my husband had already dealt with a few changes to our reservation. Our original morning flight was moved to the afternoon because of a safety check. Then Blue Hawaiian suggested changing our flight to another day when conditions were expected to provide better views. Was that inconvenient? Sure. You’re on vacation. You’ve planned your days. Nobody gets excited about rearranging reservations. But here’s something I appreciated: I want my helicopter company to be overly cautious. If there is a safety concern, check the helicopter. If conditions aren’t going to provide the experience we’re paying for, tell us. I’ll rearrange my vacation. Blue Hawaiian also did something they absolutely didn’t have to do. To help compensate for the changes, they upgraded our family to a longer and more exclusive flight and included the video package so we’d have a recording of our experience. That’s how you turn a potentially frustrating situation into excellent customer service. And Then We Met Chris Our pilot, Chris, was wonderful. One thing I especially appreciated as a parent was that he didn’t talk around our children while entertaining the adults. He talked directly to them. He joked with them. He kept them involved. At the same time, he shared fascinating information about Maui’s geology, history and Hawaiian culture with all of us. It felt educational without ever feeling like a lecture. And then there were the rainbows. 🌈 Six Rainbows?! At some point we started counting. I believe we saw six rainbows during our flight. And these weren’t the little partial rainbows you occasionally see from the ground. From the helicopter we could see incredible full-spectrum, full-arch rainbows. Naturally, this resulted in discussions with the kids about leprechauns and pots of gold, which Chris happily played along with. 😂 Those are the silly little family moments you end up remembering years later. Maui Looks Completely Different From the Air This was what surprised me most. You can drive Maui. You can hike Maui. You can swim and snorkel Maui. But you don’t fully appreciate the scale and geography of this island until you see it from above. Suddenly you’re looking into valleys you can’t reach by road, seeing waterfalls tucked into enormous green mountainsides, following ridgelines toward the ocean and understanding how volcanic activity shaped the island beneath you. Places we’d spent hours driving around suddenly made sense geographically. And photographs simply don’t capture the scale of it. Yes, It’s Expensive Let’s address the elephant in the helicopter. This is a splurge. For a family, particularly, the price can make you hesitate. Having now done it, though, I would make different spending choices elsewhere on the vacation to afford this experience. Skip a few expensive cocktails. Pack lunch one day instead of eating at another restaurant. Choose a couple fewer smaller paid attractions. Because personally, I’d rather put that money toward one extraordinary experience that my family will still be talking about years from now. And this was one of those experiences. 🌺 Our Family Take Overall: ⭐⭐⭐⭐⭐ 5/5 Scenery: ⭐⭐⭐⭐⭐ 5/5 Customer service: ⭐⭐⭐⭐⭐ 5/5 Pilot/guide: ⭐⭐⭐⭐⭐ 5/5 Kid engagement: ⭐⭐⭐⭐⭐ 5/5 Value: ⭐⭐⭐⭐☆ 4/5 — expensive, but worth the splurge Memory factor: ⭐⭐⭐⭐⭐+ Would we do it again? Absolutely. If your Maui budget allows for one big-ticket experience, I would seriously consider making it a helicopter tour. And if your flight gets moved because of safety or weather conditions, don’t automatically view that as a negative. You’re about to climb into a helicopter and fly over mountains, valleys and the Pacific Ocean. You WANT the company willing to say, “Not today. Let’s give you a safer or better experience tomorrow.” For our family, Blue Hawaiian took what could have been a disappointing series of changes and turned it into one of the absolute highlights of our Maui vacation. And somewhere over Maui, apparently there are at least six pots of gold we still need to go back and find. 🌈😂🚁 🚁 And We Actually Landed! One of the unexpected highlights was landing in the middle of this incredible green Maui landscape. There is something slightly surreal about stepping out of a helicopter, looking around at rolling green mountains, clouds hanging over the ridges and realizing, How in the world did we get here? It also gave us a chance to get out, stretch our legs, take family pictures with the helicopter and simply absorb where we were. That little break made the experience feel much more like an adventure than simply an aerial sightseeing tour. Then we climbed back aboard and headed into some of the most dramatic scenery of the flight—towering green mountains, waterfalls seemingly dropping straight out of the clouds, and rainbows appearing over the ocean. Those are views you simply cannot get from a rental car.

We booked our ride the same day for west Maui Molokai with the pilot Marco. Due to weather we had to reroute our flight/route. It was still excellent. The helicopter was clean, the ride was smooth, and amazing. We got to see all amazing and scenic views. The pilot was very educational and very friendly. We would definitely come back!

Pete was great. Flight was smooth and steady. I kept my tall water bottle on the floor and it stayed in the same position all flight. Besides that definitely worth it.