We did the waterfall landing flight at big island. Shayne was our pilot. He was a great pilot smooth, saferide and very informative with tons of knowledge about the island. Nice guy and felt very comfortable with him to ask questions during flight.This flight was worth every penny. A once in a lifetime experience. Grateful for the opportunity and for blue Hawaiian to be open during these trying times. (Covid)We have flew blue Hawaiian in Maui in the past and was also a great experience. This flight was epic!Covid standards 100%, felt very safe and clean. Passengers respected wearing of mask and use of sanitizer appointed by crew and staff.Staff was very nice and informative during check in and pre-flight information. I highly recommend Blue Hawaiian.

I would give this experience at least ten stars if I could!! It is pricey, but beyond worth it!!! Our pilot was Toshi and he was excellent, fantastic, superior & FUNNY! He knew everything about where we flew. His narrative combined with the scenery & the onboard music added a LOT!I had not heard about the valleys on the Hilo side of the island. BREATHTAKING! And the only way to see most of what we saw, is by air. The cliffs near the valleys are stunning! A must see!

Very disappointed in this company. We were originally booked to take a tour on 11/3/20, but due to Covid-19, we cancelled on 10/18/20.We received an email promptly stating we would see a refund within 7-10 business days. Those ten days passed and no refund. I emailed the company and they apologized and stated they were having issues processing Visa cards and to give them a call. I called and spoke briefly to an employee who attempted to refund me again but said it didn't work and she would call someone in Maui and then call me back.She never called me back. I sent a follow-up email a few days later (11/3/20) asking if I could have the refund sent to me in the form of a check or what the status was and I received no response.I cancelled on 10/18/20 and today is 11/14/20 and I still haven't received the refund. Whether the company is having true issues with their credit card processing merchant or not, holding on to someone's money when they cancelled way before the 24-hour refund policy is completely unacceptable. They haven't reached out to me to remedy the situation.Be careful booking with this company during the pandemic. If you need to cancel, you might not get your money back either easily, or at all.

We did the waterfall landing flight at big island. Shayne was our pilot. He was a great pilot smooth, saferide and very informative with tons of knowledge about the island. Nice guy and felt very comfortable with him to ask questions during flight.This flight was worth every penny. A once in a lifetime experience. Grateful for the opportunity and for blue Hawaiian to be open during these trying times. (Covid)We have flew blue Hawaiian in Maui in the past and was also a great experience. This flight was epic!Covid standards 100%, felt very safe and clean. Passengers respected wearing of mask and use of sanitizer appointed by crew and staff.Staff was very nice and informative during check in and pre-flight information. I highly recommend Blue Hawaiian.

I would give this experience at least ten stars if I could!! It is pricey, but beyond worth it!!! Our pilot was Toshi and he was excellent, fantastic, superior & FUNNY! He knew everything about where we flew. His narrative combined with the scenery & the onboard music added a LOT!I had not heard about the valleys on the Hilo side of the island. BREATHTAKING! And the only way to see most of what we saw, is by air. The cliffs near the valleys are stunning! A must see!

We had a great tour of the Big Island with Blue Hawaiian! Volcanos, waterfalls, mountains, rain forests....spectacular! We even had a couple on our trip that got engaged at the bottom of the waterfall! Our pilot was friendly, knowledgeable, and extremely competent.