A wasted day of vacation, flights and all the extra money we spent waiting around. In a nutshell: Flew from Honolulu specifically for this helicopter tour. They called us while we were mid flight to say it's cancelled due to the weather. This really sucks but we understand because it's beyond their control. No spots available on the next two tours so we are moved to the 2 o clock. Waited 5 hours, came back and was told this tour was also cancelled. However, no one bothered to let us know in advance this time. So then we got to wait around at the airport for 2 more hours.

After flying to the big island for my 9am tour, I arrive at the desk and am told my flight is cancelled. Was about to fly back to Oahu to find something else to do, but am talked into staying and waiting for a 2pm tour instead. Had to wait around all day in Hilo trying to find something to do, we arrive back at ticket counter and are told this one was also cancelled. Wasted our entire day and hundreds of dollars ln this unprofessional company that didnt even bother calling us to let us know. We could have salvaged our day. They do not care about you and they will happily ruin your vacation without apology.

Incredible, unforgettable experience. Any nerves we had before the tour disappeared the moment we took off. Chewy struck the perfect balance between keeping things light and delivering fascinating information. I would do this again and again — it was truly the highlight of our trip. The experience was absolutely indescribable… ethereal in every sense. Mahalo Amanda Harrington

Fantastic. Excellent service, fascinating viewing. We had a great time. Strongly recommended!

Incredible, unforgettable experience. Any nerves we had before the tour disappeared the moment we took off. Chewy struck the perfect balance between keeping things light and delivering fascinating information. I would do this again and again — it was truly the highlight of our trip. The experience was absolutely indescribable… ethereal in every sense. Mahalo Amanda Harrington

My mother and I had the pleasure of experiencing the "Discover Hilo" tour with Blue Hawaiian Helicopters this past Monday (7/28/25). It was truly amazing! There is no better way to see the extent of the lava flows, both new and old, except from above in a helicopter. Everyone at Blue Hawaiian was fantastic. Our ground crew of Eric and Julianna made us feel welcome and comfortable as soon as we arrived until we walked back to the car. Eric even shared some welcome tips on hiking trails in the Hilo area for a future visit! Our pilot, David (aka "Chewie"), was a real treat. He was not only personable, but extremely knowledgeable about everything he flew us to see. He even took an extra opportunity to climb a bit so a young girl on our flight could get a better view of Mauna Loa. Highly recommend this tour and company if you're looking for this type of experience on your vacation! We will definitely use Blue Hawaiian again.