This helo adventure was amazing!!! Jeremy was our.pilot and was very knowledgeable and informative, he showed us the volcanoe and the waterfall and was kind enough to circle points of interest for all passengers to.see. He engaged us all.in conversation and was an absolute pleasure to.have had our first ever helo ride with! Would.absolutely recommend him as your pilot. The flight.crew and the.front.desk.staff were about a 2 (,they seemed.very "robotic" in their customer service) but overall...we got.a great tour with a great pilot!!!! Thank you Jeremy!!!!
I had never been on a helicopter before so the GF thought we should do this together. It was a very fun experience going over Mauna Kea Volcano. Our pilot Justin was very entertaining and knowledgeable. We have yet to watch our DVD of our flight but I am looking forward to the show.
This will be short because I have no complaints. The staff was all great and friendly. Loved our guide, Greg. Great tour!
We took a Blue Hawaiian helicopter tour on our vacation in Kauai last year and it was breathtaking so we looked forward to seeing the sites on the Big Island. However I must say, the tour on Kauai was much more interesting because the Napili coast and Waimea canyon are just so awesome seen from the air, since there really is no other way to see the Napili coast either than with an 11 mile hike or boat, it was definitely a plus. The Big Island tour we took was the Circle of Fire which took us through Hilo, some waterfalls, which weren't as impressive as the ones we saw on Kaui (think Jurassic Park) and through the Volcano. The volcano's lava flows through lava tubes which is underground so its not spewing from the top, so you're not going to see much lava unless the pilot spots some holes in the tube. However you do get to see the barren landscape and lots of smoke, and also where the lava hits the ocean, so that was pretty neat. But it's surprising to see that a lot of the Big Island was much flatter than I anticipated it to be. And of course, the volcano area is kind of smoky and gray. However our pilot, Julie, was wonderful and super friendly, and the ride was smooth. We did manage to see glimpses of Lava and since it's probably the only time I'll see Lava that close in my life, it was worth it :)
We were able to book at the last minute after being basically lied to by another company regarding the reason they had to cancel our flight. Tim was our pilot, and was very patient - especially with a kid on our tour who kept clicking the microphone button because he thought it was funny. Time seemed highly skilled and I felt safe flying with him. We did the volcano and waterfall tour. I smiled for at least 10 minutes after that. It was amazing. LOVED IT. The volcano part was more impressive than I expected. The waterfall (rainbow falls) underwhelmed. I would skip it the next time and just go for the volcano tour. Our helicopter had the pilot and two other seats in the front, then four seats in the back. My husband wasn't next to a window, but he said he didn't mind because he could also look straight ahead for great views. The seating was comfortable and not cramped. It was a smooth ride; one of the people on our tour apparently gets extreme motion sickness and didn't throw up (although she did hold the bag). I thought the ride was more smooth than the commuter flight I took to get to the Big Island.
My husband and I recently took a 1 day excursion to Hilo from Oahu to see the volcano. I'm very glad we were told in advance to ask if there were any recent lava flows, (apparently if there isn't the views are not as spectacular).... lucky for us, we were told a recent flow had just erupted! I am petrified of flying....and was very skeptical about doing a helicopter tour. But I figured "hey, only live once, and I'm not gonna let my fear stop me from something Ive dreamed about doing". Anyhow our tour guide and helicopter pilot (Jeremy) did a fantastic job of reassuring me that our tour was safe and that everything is perfectly ok!!! Jeremy was very knowledgeable about the island and was very informative on our tour. We got to see the last house standing (the guy that lives there must be nuts) and then Jeremy took us off the coast to see the lava flowing into the ocean. I was a little disappointed we couldn't get closer, but I guess do to the toxic gasses we couldn't. The views were amazing. Watching the lava flow into the ocean was magical and awe inspiring. We were also very lucky that the weather was on our side. We had a perfectly clear and sunny morning to see everything! Pele the mythological Hawaiian Goddess of the Volcano must have been smiling upon us that day! I think that peoples experiences with this tour are contingent upon how active the volcano is and how nice the weather is on that particular day. I can see why some may have been underwhelmed or unimpressed to go all that way and have it rained out or not active. My husband and I had a great experience....weather was perfect, lava flow was recent and our tour guide was great. For us, our experienced rocked.
My husband & I have been to Hawaii 4 times & always wanted to see the Volcano. This trip with our best friends we did. From the moment we checked in to take off we experienced complete professionalism. Jeremy was our pilot & with his calm demeanour & relaxing tunes we had a fabulous time. We all would recommend this company for this tour had a great time. Early was better as weather changes so quickly.
Vendor Review Blue Hawaiian Helicopters Circle of Fire plus Waterfalls: We did the ecostar helicopter circle of fire plus waterfalls excursion in Hilo on the Big Island 10/2014. We got upgraded to the ecostar package through our hotel (The Sheraton) which was awesome. The computer generates your seat based on keeping the aircraft weight distributed evenly. We were super lucky to sit in the front 2 seats next to the pilot (Ethan was great! He was very knowledgable and gave us a great flight.) with pretty much floor to ceiling windows to see everything. First we went to where the lava flows. It was a very clear day so it makes the glow hard to see, but you can see the crusted over lava, some sky holes with flowing red lava, and the smoke billowing out of the holes. We also went by a string of waterfalls at the end of the tour that you could see through the rainforest. The tour lasted about 50 minutes. The turns can make you a little queasy so take some dramamine before going if you get motion sick.
Best helicoptor ride!! Must do!! Highly recommend. Worth it :)
It was really cool being on a helicopter, but I wasn't all that impressed otherwise. The time that we were up in the air was really more like 35-40 minutes instead of the full hour that we were promised. We got to see some pretty cool scenery from the air, but nothing extraordinary. Book through Expedia and get a free t-shirt!
Great staff, flexible with scheduling the tours. They honor AAA discounts. Their morning tour prices are lesser than afternoon tours. Price is less if you fly from Hilo airport. We stayed in Kohala and were initially told $450 per person :-o Since we had a car, drove to Hilo and the ticket was $150.
Zack was our pilot and he did a great job.
Awesome Helicopter tour above the volcano. They are well organized and run on schedule. No need to pay the extra for the waterfalls as they are not that great at all. Our pilot was really knowledgeable and friendly. He made sure everyone could see very well from every angle. A must to see the volcano from above! Worth it!
I had a nice flight with family. We got lucky and were able to see lava flowing into the sea and also a new breakout flowing on land. Not a lot mind you, but enough to make it worth the flight in my mind. We took the a- star on our trip. It is a bit crowded, however the pilot told us that it is able to bank more steeply and we got some good shots because of it. The waterfall portion isn't worth too much in my mind. It's on the way back to the airport. It's a bit of a jaunt over to the lava flows and there aren't rivers of glowing lava, but I knew that going in and was satisfied with what we got.
Let's put it this way, if you don't get too excited like everyone else on their way to see volcanoes you will be pleased. Please keep your expectations in line, whether you are flying or visiting on land, while this is the most active volcano in the world you wouldn't be allowed to visit if it was dangerous. If you get lucky, you may see some orange lava. If not you see smoke, its just the nature of it. Personally, I was very unimpressed by Volcano National Park. Fly over by helicopter and saw some spots of lava, pilot says we were lucky. I thought we would be able to get much closer than we did, but what can you do about it. Obviously, seeing volcano destroyed land isn't all that interesting. On top of the fact that it was sweltering in the Helicopter. We were on a 10am tour and I swear my legs were burning after we got off. The ladies that work at Blue Hawaii are nice. My complaint is they require the whole group they they placed into the helicopter to be together when they board. Two other people in our group (we don't know them) made us wait in the heat outside. Why take us out if they will make you stand in the sun? I found a shady spot by the hill and hung out there while the late couple strolled in. I would recommend taking the tour over Kauai much more over the Big Island tour. At least there are things to see. The whole place is very Jurassic Park. Not sure why there is a premium over the tour in Big Island. Go if you want to see lava, but be aware that you might not depending on how the volcano acts up that day.