This is something I have always wanted to do and I am so glad I did. I flew with my husband and children aged 7 and 10 which all just loved it. Very professional and well organised, I could not fault any of the staff they were all very helpful and friendly. The flight plan was good with a mix of lava fields and waterfalls at the end. It was the only way we could have seen any lava. We did not see much just glimpses but that kept me very happy. Well done to blue Hawaiian if you are thinking about going on a flight just do it. Yes expensive but worth it.
Jeremy (our pilot) was great, with a perfect selection of music to suit the scenery. Thanks for a really good experience. I would have liked to see just a little more lava, but I know you can't make it like snow ;)
Great ride. Saw lots of sites and hot lava. Pilot was not as knowledgable as other viewers commented. He couldn't answer questions about area or volcano. Would do again absolutely just would ask for different pilot.
We have an Autistic son whose main focus in life is Helicopters. He watches helicopter videos on YouTube. He sleeps with a helicopter magazine under his pillow. He has hundreds of helicopter toys all over the house……I could go on and on, but the “easy version” is: he eats, sleeps and breathes helicopters. However, arranging and paying for an actual helicopter ride where we live is not the most cost effective thing in the world. However, as I am sure you can imagine, the market in Hawaii is a little different and it’s a tad more feasible. We made the decision to make our son’s dream a reality while on vacation on The Big Island. Literally, this is his dream and naturally we wanted the “perfect” experience for our family’s first helicopter ride, so I did quite a bit of research. It seemed like most roads led to the same place and that place was Blue Hawaiian. Add to that, their heliport was very convenient for our stay in Waikoloa and it just made sense to go for a ride with them. After all the research and all the anticipation leading up to the “big day”, I don’t think there is any way that it could have been more perfect and there is certainly no possible way that Blue Hawaiian could have been more professional. The entire crew there was so spectacular from the moment we walked in the door to the moment we left. Every person that worked there seemed to be genuinely interested in making sure that we had a great experience, both on the ground and in the air. Our pilot for the ride was Shane and from my stand point, he was pure class with a great sense of humor. He also seemed to have this amazing ability to know when to talk about what we were seeing and when to not say anything at all. I am sure there a people out there that would love to have someone at the controls who can/will tell them every last detail about what they are seeing, the history of it, what it’s named and why it’s named that way, etc. Shane did quite a bit of that and we all really appreciated it very much when he did. However, I also really enjoyed the fact there were times we could go with radio silence and just take everything in and enjoy the beauty that was surrounding us. To everyone at Blue Hawaiian Helicopters: Thanks for a great experience, I’m sure we will see you again someday!
The wife really wanted to do this since the Big Island has the volcanic activity. We did the short tour (50 minute). PROS: A fully professional experience. I've never been on a helicopter tour of any kind before so either this is industry standard or BH is on top of their game. Nathan, our pilot, was great and answered everyone's questions. We saw lava as well as the aftermath of the last major eruption. At the end we flew by some waterfalls as well. The flight was unbelievably smooth. They play the Hawaii 5-0 theme on takeoff. Kid friendly. CONS: Pricey, but that is to be expected of course (~$200 per person, $270 if over 250lbs). The helicopter seats four in the back. That means that up to two people might have to be in the middle. I was by a window but if I had been in the middle in the back it would not have been as good of an experience as I enjoyed. You have to check in 45 minutes before your flight which they neglected to tell us. Luckily we arrived half an hour early on our own so no harm done. OVERALL: It is worth doing if it interests you. The longer tour might be a little much for people prone to motion sickness, but the 50 minute tour should be alright, just take some Dramamine first. Try to score a window or front seat if you can. Our ride was very smooth despite rainy weather.
My family and I had a wonderful experience with Blue Hawaiian Helicopters. The staff was wonderful and everything was on time. The helicopters are state of the art and our pilot was fantastic. He explained everything in great detail and really let us see the lava flowing. If you want to really see the volcano use Blue Hawaiian.
We enjoyed our helicopter ride, our pilot Scott was great he remembered our names, put us at ease and was very knowledgeable. The advertising brochures showed lava flowing into the sea and lots of lava activity. This was not so. We felt we had been mislead and we were disappointed with what we saw.
Loved the experience! Even though it was raining, the view was spectacular! Our pilot Greg was very knowledgeable about the area and the history of the valleys, trees, culture, etc. My 4 and 5 year old loved it and loved talking into the microphone. The waterfalls! OMG, the waterfalls, I was speechless. The one think I didn't care for are the over the shoulder harness straps. They were way to tight and left a mark on my neck. Beautiful and breathtaking scenary, but not the most comfortable experience.
The views were amazing and breathtaking. Our pilot was friendly, knowledgeable and patient. Despite two flights back-to-back, he gave us an experience just as if it was his first flight of the day. He took his time to show us the volcanoes, searching for lava, because he knew we have neither seen a volcano nor lava in person. He also took us on several different views of the valleys and waterfalls. They had good safety procedures. We were scheduled on a 9am flight only to be informed that there was a technical problem and had to cancel the flight. This showed that safety is their number one priority. We were lucky to find another opening slot in the afternoon. Since, the location was quite a distance from the hotel, they offered complimentary shuttle service to and back from a nearby mall. The only set back was when we were informed that our flight had to be cancelled, there was no alternative slots offered to us. We had to ask if they could find us a slot. They did offer us a slot on other islands, but each island in the State of Hawaii is different. As we only had 2 nights on the Big Island and were departing the next day, we were lucky that they managed to find us a slot. Imagine if they didn't. It would be better if they allocate reserve flying hours each day to accommodate such incidences since they do not have spare helicopters in their fleet. This is to avoid disappointment among customers. Overall, the 2 hours flying time was an experience of a lifetime. The life video recording of our flight was also a great addition. Must try when visiting the Big Island.
When my wife and I decided to go to Hawaii for our honeymoon I insisted that we spend time on the big island because I wanted to see active volcanoes. Seeing them from an aerial perspective was breathtaking. What's more, the big island's thousands of waterfalls and amazing valleys were just simply amazing. If we hadn't done the helicopter tour these sites would have been impossible to see. Originally, my wife did not want to go on a helicopter tour out of fear for her life. At the last minute, our hotel concierge (of all people) convinced her to go. She felt perfectly safe the whole time, and we both felt like the experience was the highlight of our trip! We did the two hour tour with Toshi as our pilot and guide. He was so nice, funny, and knowledgeable. We were lucky that we got him as our pilot. If your going to spring for anything on your trip, it has to be a helicopter tour with Blue Hawaiian!
Our family of 4 signed up to do the Big Island Tour out of Waikoalo and it was a definite highlight of our trip. Our pilot, Noah, was fantastic and very informative. This trip was well worth the money and the 5:30 am wake up call to be at the helipad for 6:15 am. We had a great day for flying and it was very smooth. We were so fortunate to come so close to the lava flow and the waterfalls and the trip along the coast was so beautiful. Purchased the video of our tour and we have memories now forever.
It's not cheap (and unfortunately the brochures don't list the full price), but doing the combined volcanoe and waterfall tour (I think it's called Island Spectacular) is definitely worth the money. The island is spectacular from the air. It's also the only way to see the lava (rather than the glow) without the need to hike through mud for hours. The helos are comfortable and spacious and the operatons are well ran.
We had scheduled the 2 hour “Big Island Spectacular” helicopter tour, but were unable to go to the Volcano side length due to bad weather. So instead we did the 50 minute Kohala Coast Adventure. It turns out that it was the perfect length for myself, 11 year old son, and husband, and the waterfalls, valleys, and coastline were spectacular. The waterfalls were particularly excellent due to some recent rains. My son and husband had never been in a helicopter before, but our pilot Toshi made everyone feel at ease with his clear safety instructions and great sense of humor. We rode in the A-Star (not the Eco Star) and thought the space and views were fine. Riding with us was a Mom and 8 year old girl. Riding in a helicopter is such an amazing experience not to be missed, but I did notice that the kids towards the end got a little overstimulated and motion sick (nauseas). In hindsight, I recommend the 50 minute tour with younger kids, or if you are at all prone to motion sickness. Dramamine would be wise too, although they were well equipped with “courtesy” bags and some aromatherapy to help with the nausea. No one wants to feel sick to their stomach at all for something so expensive and wonderful! Overall it was a highlight of the trip, and the expense is worth it because you will see a point of view and sights that just aren’t possible any other way. We also bought the video from our flight, and have really enjoyed watching it since coming home.
Took morning helicopter tour on Sat 5/24/14. Morning seems like the time to go since there was not a lot of helcopter traffic. The staff was friendly preparing explanations and safety videos. Pilot Greg was incredible and friendly. Provided an interactive experience. Explained a lot. Real nice guy. Helicopter was modern and clean. Felt safe the entire time. Views were incredible. Were told in advance that could not guarantee activity but saw soem lave flow. Had a great time.
We took an afternoon flight with Ethan, our pilot, out of Hilo. Having done our research, we knew not to expect to see flowing lava. We did however see bubbling bits of lava, great waterfalls and flew into a rainbow. My only complaint was that many of the other helicopters were flying lower than ours which would have been great for photos and the view in general. The customer service was top-notch. My husband and I were on our honeymoon and they were able to make it a memorable experience by getting us into the front seats. Very friendly on the phone and in person.