クチコミ

We researched the helicopter companies out of Hilo, called the main ones and chose Blue Hawaii. They exceeded our expectations! The front desk was very professional both on the telephone and in person. The safety briefing was well done and appropriate. The personal and friendly service taking us to and from the aircraft was well done and efficient. The flight itself was fantastic! The pilot, Scott, was a tremendous host! He ran a great tour that far exceeded our expectations. Very well done from start to finish!

First trip on a helicopter. So a bit concerned, but need not have been. Our pilot Eric was very good. Smooth flight in windy conditions. Cancelled once, the weather the day before was terrible. The waterfalls were amazing. Would recommend this trip.

Eric was a great pilot and ground crew is very welcoming well done :) Great experience and worth every cent :)

I think our pilots name is Mark and he was great at narrating. No to talkative. Had a great view of the volcano. Theost disappointing thing was the water fall. Was not very impressed.

The weather near Hilo is unpredictable and we did have some light rain or car wash as Ethan our pilot called it. We were able to see the new lava flow (most all of which is under ground right now). We did see a couple of small areas of orange lava and went directly over the active volcano. The waterfalls were awesome to see from the air and Ethan did a great job of narrating our trip.

We did circle of fire helicopter. Our pilot was very friendly and informative. That being said, we had already done a road trip on the Big Island and saw plenty of lava rock, steam vents and visited Volcano National park. We took the helicopter to see flowing lava and especially to overlook the crater as is depicted on the brochure and do a close up of a waterfall. We didn't get anywhere near the Kilauea crater and our pilot indicated they don't go there because of the VOG, volcanic air polution and we only quickly saw what appeared to be a port hole of flowing lava. Given the volcano was very active at the time, we expected more. We saw a number of waterfalls but from a distance. If all you want to see if tons of black lava rock and a few steam vents go for it. We could have spend $500.00 in a better fashion.

if you are on the big island a must to do is the helicopter tour how amazing and beautiful, wonderful pilot amazing information and the volcanoes and coast line are breathtaking. Be sure to buy the dvd of your ride which shows inside the cabin and all of the scenery outside. You can go on many tours but the helicopter is the only true way to see such beauty, The music that is put with the tour is first class. A most memorable trip for my husband and I, we couldn't stop smiling, enjoy Aloha!!!

I always say that a person's (or in this case a company's) true character is revealed when adversity strikes. In my case, this is exactly what happened. We signed up for the Fire and Waterfalls trip and when we got on the helicopter, they discovered that a door was stuck. While they were attempting to get it open, a rainstorm hit. While I was nice and dry inside the helicopter, my parents were getting drenched outside. It took the crew a good five minutes to realize this and they finally got us under cover. Needless to say my folks were not happy and to make matters worse, they made us wait another fifteen minutes before they informed us we would not be going on the trip. Back at the front desk, we were given an option to go later in the day which did not work for us. Frustrated, I asked about the next morning. That is when things started taking a turn for the better. They put us on a flight at the same time the next day and gave all four of us a complimentary upgrade to the larger helicopter (Eco Star). This represents a $200 value so it was an extremely nice gesture. In the end, they made a bad situation better. Thanks! The next morning, the flight took off without incident. The flight itself is rather short but you do spend a decent amount of time looking at the lava flow. The pilot was very accommodating when it came to circling the area a few times for us to take video/pictures. You will also get a nice view of the coast and old lava flows. The waterfalls part is a bit disappointing. You are so far up in the air that it is not all that impressive. Those promo pics of a helicopter hovering next to a waterfall is NOT what you will see on this adventure. Think more of a walk through Legoland where everything is in miniature and you won't be disappointed. You might think that from my description and initial unpleasant experience that I was not happy plucking down my $200 for a ticket. Quite the opposite. I cannot convey the sheer wonder you will feel seeing a live lava flow or watching lava cause a tree to burst into flames. This is truly a once in a lifetime experience and is not the place in your vacation budget to be pinching pennies. I will also strongly advocate for buying the DVD of your trip. Yes the quality is not HD but the video is still watchable and you would be surprised how easy it is to miss something when you are trying to shoot video through a helicopter window, even one that is as large as the ECO star. Which leads me to my final recommendation... If you can afford it, go with the ECO star. I have sat in both and there is a very noticeable difference. Depending on where you are sitting in the helicopter, it can be a big deal. One last note... there is a fee to park at the airport. This is not the Company's doing but it does add a few bucks to the cost of your trip (I want to say $5 but I'm not certain).

What a great way to view the Kilauea volcano! As an added bonus you will see some great waterfalls on the way back to the airport.

Nathan was fantastic! The tour was well worth it, a real once in a lifetime experience! Thank you!!!!

This is a late review as I am finally getting in all my reviews of all my exciting experiences on this beautiful island. Blue Hawaiian Helicopters did not disappoint. My boyfriend and I took an early morning flight on the Big Island Spectacular out of Waikoloa on the Eco Star Helicopter (if you can afford it, go with the Eco Star- bigger windows, bucket seating, and quieter ride). The island had just had quite a bit of rain when we went on our trip, so the waterfalls in Waimanu Valley were amazing...keep in mind that if you decide to go with the cheaper and shorter flight out of Hilo Airport, you do not get to see the beautiful valleys and waterfalls on the Hamakua Coastline. It was an experience I will never forget. The staff at Blue Hawaiian was awesome, from check in, to our pilot and smooth ride to the volcano, to our arrival back in Waikoloa, it was all awesome. I highly recommend this. If you are arriving during peak seasons, I recommend you book this activity before you arrival on the islands, as it does book up.

My husband and I took the Big Island Spectacular, on an early morning flight.....7:00...not too bad. I hadn't been in a helicopter and was semi-apprehensive about it, but our pilot, Greg, was great ! It was a very smooth ride, and short of the glare from the window, I got some good pictures. This was close to a 2 hour trip. We flew directly over the volcanos and then onto the canyons of waterfalls......which was amazing !! ?. I absolutely loved it, and looking forward to doing this, next year while on Kauai ;)

Prone to motion sickness, I was quite pleased how smooth the ride was. Great to be able to see the active part of the volcano and waterfalls we would never be able to have seen otherwise. My husband and son greatly enjoyed it too. Definitely recommend it to anyone! Thanks also to our pilot, Eric for making my son feel so comfortable he was able to ask a lot of questions. We bought the video as a keepsake. Will definitely consider doing another tour hopefully our next trip back will be Maui. 50 minute trip was perfect timing. Don't think I could have handled a longer trip. And I had one of the best seats, right beside the pilot!

We really enjoyed our helicopter ride. We opted for the newer, more expensive helicopter, and were glad we did, as we could see out below our feet, which was really interesting, as the lava was flowing while we were there. Colleen did a great job narrating the tour.

The helicopters are nice and have plenty of room. Our problems were that it took so long to get to the volcano area. There's not much to see on the way there. We couldn't get very low, and the views of the lava flow were pretty limited. It just seemed like there wasn't much to see. My wife and I were assigned to positions #5...right behind the pilot. The problem with that is that the pilot naturally flys for the majority of the passengers to be able to see things...when it came to our side of the chopper, we got less time and no explanations of what was going on. Overall it was disappointing. It pretty much ruined our time in Hilo...set a bad tone for the time there. There also just don't seem to be enough natural areas on the Big Island to make it an interesting flight. Having to pay for parking is just an extra annoyance...it wasn't much $$ though. Sorry to say it was disappointing. We expected better.