Reviews

FREE FLIGHT - FULLY REFUNDED DUE TO FULLY CLOUDED VOLCANO ON THE CIRCLE OF FIRE TOUR. This was my first helicopter flight ever. Although the Blue Hawaiian helicopter company (BHHC) didn’t know it, their service &attitude made it one of the most memorable activities for our vacation to Hawaii. We called-in one day ahead of our flight, while other helicopter companies weren’t able to fit us in without a pre booked flight, BHHC surely did their best in putting our names down for a tentative flight immediately - as long as there were enough people per flight (4 minimum & 6 max per flight) we would be able to fly the helicopter tour. Luckily we filled our flight with all 6 passengers. Our trip with BHHC was the Circle of Fire flight, which mainly featured a flight directly overseeing the shield Volcano (lava only available when volcano is active). We arrived at BHHC Hilo airport site on time ready to go see volcano from up top, however our pilot Edmond gave us the heads up, that due to changing weather there was a high likelihood that clouds would cover up the volcano & we may not be see the volcano directly. Yet all 6 passengers all agreed to go up, cuz why else would you say no, having travelled across the world to see Hawaii & its volcanoes, we’ll take our chances - as slim as it may be. Flight was great, however as predicted clouds covered up the volcano completely, we saw everything else though, which included Mauna Kea & Loa, Hilo shorelines, local macadamias farms & the rest - still SUPER FUN! After landing Pilot Edmonds informed us, due to not seeing the volcanoes, we can get some sort of refund. My girlfriend thought maybe 50%, I thought 20% partial refund. But to our surprise & amazement it was a FULL REFUND (100% of what we paid including our upgrade to front seat - total worth about $950 USD). The service representative Juliana & her colleague processed it for us & told us it’s an unofficial company policy* - DO NOT RELY ON THIS INFO FOR YOUR TRIP, PLEASE CHECK WITH BHHC AHEAD OF FLIGHT. BHHC & I & MY GIRLFRIEND WILL NOT BE LIABLE. ;) So there was had it. My first ever Helicopter flight of my life completely paid for by BHHC. If my girlfriend & I were to revisit Hawaii in a future vacation, we’ll know which helicopter company we’ll choose for BEST IN CLASS SERVICE & FLIGHT PILOT & COMPANY POLICY :D Brought to you by Jessica & Roy 2022/May

From the helpful and welcoming front desk employees to the charming pilot Ben we had an amazing time! The ride was nothing like we'd ever experienced before and Ben was the best! The helicopter was roomy and comfortable and had huge windows on all sides for great pictures...Do it, you will be hooked!

Went before the pandemic in February 2019 and my tour was upgraded for free due to lack of passengers on my first choice. The breifing before the tour was very informative and each staff member was polite and professional. You can listen to the pilot's explaination of the island and ask questions during the tour. I have a trip booked next year so I'm considering choosing the same company during my trip in Kauai.

My family booked the Circle of Fire tour with this company on one of our last days on the Big Island. From the start to finish, Blue Hawaii was professional; kind; courteous in attending to our needs and making safety a priority for my family. We really appreciated being treated like VIPs on our vacation. Our pilot, Mike, was freaking awesome and provided us with his unique perspective about living on the Island and working through the Pandemic. He had a great sense of humor and I would highly recommend this company for your Helicopter tour experiences when you are in Hawaii. We are going to request him the next time we are on the Big Island. Thank you for a wonderful time and we will definitely come back and tour with you.

We loved our helicopter tour of west Maui and moloka’i. It was such a cool and beautiful way to see the island. The company and pilot were nice and easy to work with. We went on the 7:30 am ride, which made for beautiful conditions. The pilot took us into the valleys and we saw waterfalls and went over ridges. We really loved the experience and highly recommend l.

Pilot Greg and the actual flight was great. Where this business suffers is the ground staff. For the prices, there needs to be a certain level of service. The woman who did the safety briefing was mumbling and clearly annoyed she had to work. When one couple asked to go to the bathroom before the flight, she rolled her eyes at them in front of me. Don't do this in front of other clients, please. That's not okay. And then they say you can't take selfies in front of the helicopter, and say they'll take them for you. But it's just to sell you photos after. For the price, just let us take a photo with our own phones and don't try to charge $40 for one photo and say it's for safety reasons when it's not. It gets to a point where it's just greedy when the people in the building are so clearly miserable with their lives.

I was so bummed that it was cancelled, but was refunded. Will try next year

The check-in ground staff was fantastic! Aircraft was clean and well maintained, and the pilot was friendly and informative. This is a "doors -on tour" so don't expect the wind in your hair. I've flown both and after the first time, I'll take the doors on every time now. Much more comfortable. I enjoyed the tour route and narration and would definitely recommend to anyone wanting a nice perspective of Oahu !! Will definitely do it again.

10 out of 10 recommend!! We had the BEST time! Chelsea was the best pilot. Support staff is great and really nice. Great time and AMAZING views. We saw pretty much the whole island. We didn't get to hike this trip and this allowed us to see all the cool things the island topography has to offer from the best view. Highly, highly recommend!!

We enjoyed the waterfall tour so much. The pilot was very informative and the views were outstanding. Couldn’t have asked for a better helicopter ride. Only recommendation is that Blue Hawaiian figures out the parking machine outside. The machine is broken and you have to call the owners of the lot to get instructions on how to secure a spot. Blue Hawaiian should help customers park, especially if that’s the only place to put your vehicle during the tour.

My girlfriend was nervous about a helicopter flight. In fact, she had decided not to go on one in Barcelona last fall. This time, she was very impressed with how calm and reassuring Benjamin was at the controls and in his guiding. The musical accompaniment also helped. Great views of the entire island, despite some clouds and rain. Nice video and pictures too for purchase after the flight.

Fantastic experience with Blue Hawaiian. The pilot did a fantastic job with providing information and entertain on board and the views were spectacular. Good length of time and got plenty for our money.

Not sure how this place does not have 5 stars all the way, could not have asked for a more awesome first experience in a helicopter. Very professional and knowledgeable staff and my family will never forget this experience in Kauai. If you want the best company to fly with look no further and book Blue Hawaiian.

Can’t recommend this tour enough! Absolutely incredible experience. Our pilot, Greg, did a fantastic job making sure everyone had great views. So glad that we picked this one.

This was our 5th flight with Blue Hawaiian and all have been fantastic .. copters are top notch , always feel safe and as usual our pilot was very friendly and knowledgeable and experienced .. had over 2,000 hours flight experience .. if you’re looking for an unforgettable experience , I highly recommend flying Blue Hawaiian !!!