クチコミ

This is the only helicopter tour I've ever taken so I have nothing to compare it to. I am giving them 4 stars simply because we had a good time. The service was great, very informative and friendly. The staff here all seem to be positive chatty happy people who try to make your tour as pleasant as possible. They even took pictures for us with the helicopter at the airport. Our helicopter captain/tour guide was Tim and he was very nice as well. He answered whatever questions we had during the tour, and provided detailed information on where ever we flew by and looked at. The tour was a bit delayed due to some problem with the helicopter. I was fine waiting since safety does come first! My hubby's headphone wasn't working right and they fixed it right away. They worked hard to make sure the experience is as perfect as it can be for the customers. I probably won't do it again because of the $$$ and I did get a bit sick in the helicopter (even though it seemed like I was the only one getting helicopter-sick), but I recommend everyone to do it at least once. It was quite an experience!

A super special experience! Must go when you visiting Hilo. Our pilot Greg was a really nice guy, knowledgeable and patient. I really enjoyed the flight, the view of the volcano was stunning! Although it's a little bit pricey, it's really worth. The helicopter is very  new, I felt very safe during the flight.

My wife and I were gifted this helicopter tour (A star, circle of fire and waterfalls). Blue Hawaiian runs a very efficient operation, and it seemed like safety was their number one concern (as it should be). Our pilot, SCOTT was awesome. Very personable and knowledgeable. We were graced with another day of nice weather in Hawaii, so the ride was smooth. We were able to see an active lava flow tearing into some trees and shrubs. Overall, it was a great experience and we highly recommend Blue Hawaiian.

We booked the volcanos tour in Hilo--pricy, but a fabulous experience.  Had a great pilot , Christy, who did a wonderful job, not only of flying, but entertaining us as well.  It was a plus that she was a woman!  Flew around the crater several times, out to sea, over lava fields, etc.   The water falls are not as exciting as those on Kaui, but that is not the tour company's fault.  The harbor was beautiful.  Overall a great bucket list experience.  Everyone was very nice and professional.  Only criticism is that for the price, feel the CD should be included.

Our pilot was great! I forgot his name, but he tried to ask the entire group questions during the flight. He was very knowledgeable and tried to show everyone in the helicopter the different sights (volcano & waterfall). He would turn the helicopter around in circle (right turn) then will do it the other way to make sure everyone was able to see the view. Sights we saw: a lot of smoke, lava flow in a crater, rainbow, waterfall, different types of lava

I took the amazing tour over the big island.  My pilot was really funny. He was very talkative, and told us facts about the island.  We flew over molten lava, waterfalls , and circled the island.  This was my first helicopter ride since childhood. It was a tad awkward having to be weighed before the flight to make sure everything balanced out.     Having the birds eye view was really neat.  Our helicopter had a glass bottom, so we could view from more angles .  Blue Hawaiian Helicopters has a high safety record and a professional flight crew.  They provide a great service.

Great experience across the board. Heli was clean and comfortable. Staff were friendly and helpful. Our pilot, Jeremy was friendly and gave a great tour of the volcano. No complaints and would highly recommend to others for the tour.

When our friends and family found out that my husband and I were going to Hawaii they all recommended that we do a helicopter tour. Based on the countless suggestions, we booked a volcano and waterfall tour and were not disappointed. The pilot (I wish I could remember her name to give her a shout out) was fabulous and full of information. She flew us over the active volcano and waterfalls on the East side of the island and made sure to do multiple circles around each area so that everyone on the helicopter got a great view and an opportunity to take pictures. She referred to each of us by name ("James, if you look down and to your right you will see..") and told us stories about past volcanic eruptions. The take off, flight and landing were unbelievably smooth. The landing, in particular, was so smooth that I didn't even know we had touched down! My only complaint is that the tours are very pricey. They were comparable to other helicopter companies on the islands, but I still think they are too much. That being said, we are glad that we did the tour and we made memories that will last a lifetime.

My aunt and I took a tour a few days ago and really enjoyed it.  Our pilot was Ethan and he was entertaining and very informative. This was my second island helicopter tour in 2 weeks. I did one on Kauai as well.  It is a must on these trips to really see the island in depth.

Wonderful experience taking the circle of fire and waterfalls tour. We were initially booked for an afternoon flight but due to low clouds, we had to reschedule. The whole rescheduling process went very smoothly. We were given the option of full refund or rescheduling and they were able to work with our schedule for an early next day tour. Our persistence paid off and the helicopter tour gave us fantastic views of the active volcano with steam and orange flickers of activity. This tour also gives wonderful views of a series of waterfalls that are not accessible by hike as well as aerial views of Hilo bay. Thanks for the wonderful memories!

Our tour started off with a phone call for a flight the next day. As it turned out, our group changed from 2 to 4 on the day of the tour, so I promptly called them to see if we could get all 4of us on the same flight. They were more than accommodating to make sure the we all went on the same flight. We arrived 45 mins prior to the tour as they requested and were lead to their waiting room where they played videos about Hawaii. The only bad thing that I can say about this so far is that they offer a local discount, but to get this, the locals (our guests) had to personally pay for it. We wound up paying full price for our friends because it was a gift for them. Our tour was simply amazing. Our pilot was "Flyin Brian" from Tennessee. He has a great personality and made sure that he knew all of the names of the people on our tour. He made jokes all thru the flight along with all the information that was asked about what we were seeing or pointing out. He also made sure that both sides of the helicopter saw all of the sites. A DVD of your tour is available after your tour and I suggest purchasing it. Where a lot of places charge up to $200 for a video, there's was only $25! It really does capture the moment. Definitely 5 stars!!! As we ended our flight "Flyin Brian" summed it all up with one saying that left us all smiling.... "Mahalo y'all!!!!"

What an incredible experience we had today! Our pilot was a super nice young woman (hate that I forgot her name); so friendly and informative as we flew around Hilo and to the volcano. She chatted with us as we flew and told us interesting facts about the lava flows that destroyed the neighbouring villages and homes, about what was to come over the next few months and years, and even showed us some waterfalls on the way back and told us about Hilo (it's the rainiest city in the US!). We got to see some lava in the top of the volcano and some flows down below, as well as some forest fires, and flew also out over the ocean. It was all so stunningly beautiful and breathtaking. There was an option to purchase a video of your flight (the heli is equipped with 4 cameras) if you want a keepsake of your experience!   Every person from check-in to take-off was super friendly and helpful, and I couldn't say enough good things about the staff at Blue Hawaiian. I highly recommend doing a flight with them.

Our pilot Ethan was very nice. He provided lot of info about the island, hovered helicopter around the sight as long as we were not satisfied viewing things, showed amazing waterfalls, etc.

Great ride. I loved my pilot. I loved my experience in the air However very frustrating that you have to wait about 20-30 minutes to get back to the cruise boat. Worth doing only if you do it first thing in the morning so you still have time to experience other things on the island

Well they don't lie there is not a bad seat in the chopper  but on a relative basis the 2 middle back seats stink. My wife sa a lot with the window seats especially when the pilot rolls to that side. I saw 2/3 of what everyone else saw not to mention my volume button did not work so I could not turn down the music I did not want to hear. Our pilot was great that's pretty important  after the flight no one there cared to even Listen to me about the volume problem but 4 stars just make sure you get the front seat trust me