the flight was great. The issue is after paying in excess of $600 for a 50 minute helicopter ride when booking had to pay an additional surcharge of $50 per person after we arrived at Hilo.
We loved our trip with Blue Hawaii. Our pilot, Ray, was knowledgeable about the island, the volcanoes, the waterfalls, you name it. You could tell he really loves his job, and maybe he doesn't know it is a job! The staff was awesome and knows the spirit of "Aloha". Don't miss this trip, and this is the company to fly with. We saw sites we never would have seen otherwise, and we learned things about the island we wouldn't have known if it hadn't been for Ray.
We enjoyed the Circle of Fire helicopter ride very much. Where else on earth will you have the opportunity to see an active volcano? Assuming you're like us who have traveled the continental US, Caribbean and Europe only, you get my point. We stayed on the NW side of the island and opted to drive on the Saddle Road to Hilo - only 2 hours and you see interesting terrain, which was more reasonable than spending even more money to have the helicopter leave from the west side of the island! The safety and check in procedures were smooth and straight forward once we arrived. We debated about A star vs. Eco star and decided to take our chances with the more reasonably priced A Star. I have a feeling people end up enjoying whatever they pick! I was in the second row, end seat and my husband had one of the two middle seats. We could see just fine and our pilot, Tim, was good at changing directions around the area so that both sides of the copter could see well. It was VERY cool to see the molten lava bubbling inside the crater! Cute also that the helicopter has a little soundtrack and the music selection was much more dramatic for this part :). Tim was great with giving us history about the volcanos and island, and answering questions. We also saw waterfalls from the sky (which were just okay - you don't get terribly close up, but you can stop by Akaka Falls by car on the way back), the macadamia nut farm (eat these nuts! soo tasty.), a destroyed town, views where the land hits the sea (although no lava was currently flowing), and some wacko who has a home in the middle of a little patch of land, surrounded by dried lava. I admit to getting a little motion sickness near the end, but nothing that I couldn't handle. One thing that seems important to keep in mind is that the flights are contingent on nature. We were fortunate to have a great flight, but don't expect the land to behave exactly the same or how others reported the experience years or even months ago. Book online and save some $!
Thank you for a great tour! We've never been on a helicopter before so we were a little apprehensive but the ride was extremely smooth and enjoyable. The pilot was very knowledgeable about the sites and we were able to capture some postcard worthy photographs. Overall we had a wonderful experience and would recommend your service to anyone wanting to get a bird's eye view of the volcanoes, rainforests and waterfalls that make the big island of Hawai'i a must-see!
What a one-of-a-kind experience! We loved our Blue Hawaiian Helicopter tour. The staff was super friendly and helpful and our time could not have been more pleasant! We were really lucky to see the Kilauea Pu`u `O`o vent the day before the crater collapsed. It was spewing and steaming like crazy and even changed dramatically between the two times we flew over it. Enjoyed seeing the coast and waterfalls too. The ride was smooth and easy (we did the A-class not the Eco-tour and it was fine for 4 people). The pilot was friendly and helpful. Not scary at all. We paid $25 for the DVD of our trip and it wasn't worth the money. If you have a good camera, your pictures will do just fine.
We have previously used Blue Hawaiian Helicopter Tours in Kauai and we had a great time on this one as well. The staff working on the ground and our pilot, Jason, were perhaps the most friendly people I met in Hawaii--and that is saying a lot! Jason was knowlegeable, professional, and entertaining. On our previous flight in Kauai, no one spoke or asked questions. Here, Jason made everyone feel comfortable using their microphones, including a Japanese couple with limited english speaking ability. It was a more engaging experience and, as a result, more enjoyable. The staff on the ground were very nice and we talked for a long time, even after the 8 minutes while they burned a copy of the DVD of our trip for us to take home. There wass a problem with the DVD burning machine for the other fight and we heard them make arrangements to deliver the copies for free to the hotels of each party on that flight. THAT is great service and reinforces the good opinion I have of this company. I highly recommend the 2 hour trip on the Big Island. Expensive, but worth it.
On our prior trip to the Islands (early 1990's), our helicopter trip with Blue Hawaiian Helicopters over the active volcano was a huge highlight and a long-term memory. We were excited to give our teenagers the chance to do this too. Unfortunately, the experience was average or below, despite good weather. Partly, this was because volcanic activity was mostly underground and not that exciting to see (of course, NOT the vendors issue, but a definite impact on the experience.) Also, the pilot apparently had done this trip too often, since he repeated his commentary - word-for-word, at the paragraph level - a couple of times, when he apparently forgot he had already said a part of his spiel. We did get to see macademian nut fields and lava from the air, but none of the kids were particularly thrilled by the experience. My recommendation is to save your money or take one of their other trips until things get more exciting lava-wise.
I took my 85 yr old dad and 21yr old son on the Island Spectacular..what a wonderful experience we all had... 2 hrs of beauty you could only see from the air.. Scott our pilot was warm, friendly, and knowledgable.. there is no control over the volcano so we didn't have the giant fountains...but I would have never have trade this experience for anything else we could have done as a family together...
We were only on a 5 day trip to the big island so this was definitely the best way for us to see the volcano. We were hesitant at first, but it was well worth every penny. Roger, our pilot, was awesome. Telling us about the island as he flew us right over the lava flow, macadamia fields and waterfall. We were so impressed that we purchased the dvd so we could share the experience with family back home.
We only had 5 full days on the Big Island and we figured this was the best way to see the volcano and some lava. I have a fear of heights so I was afraid the helicopter ride would freak me out, but you only live once so I womaned up and did it! I'm so glad I did. What calmed me down was that they focus on everyone's safety. They were all very friendly and helpful. Our pilot was also very friendly and gave us some great information. We flew over waterfalls and the active volcano. We were lucky enough to see some lava. It wasn't gushing into the air or anything dramatic, just a mellow day for the volcano I guess. After that we followed the smoke on the ground and saw a lava tube. Then we flew over the coast a bit although there's no lava currently going into the ocean, but that's just nature for you.
We've done helicopter tours around the world and thought this was going to be the highlight of all of them. Sadly dissapointed. The pilots interaction with us felt scripted and painful .... the journey felt long and monotonous. The 'wow' moments we did have paled into insignificance as we seemed to fly over a lot of nothing interesting. The volcano activity - or lack thereof - is hardly their doing ....but their marketing and advertising material do little to set your expectations for nothing more than a bit of smoke and bubbles. If you're keen to see the volcanic activity - visit the national park and save yourself a fortune. The valleys and coastline were also wonderful to see ...but again ...a day trip in a car (even if you hired it for the day) would work out far, far cheaper and probably gaurantee you a lot more fun, memories and photos.
Arrival was greeted with a very helpful and courteous front desk. They explained it all and took our names and reservations. We then went to a waiting area that was nicely done. There was a preflight briefing that was conducted by staff that was mandatory by the FAA but wasn’t as mundane as the airlines preflight safety talks. Once completed, we were escorted out to our helicopter and met our pilot. Roger was very nice and knowledgeable concerning the trip and the volcano’s. The helicopters are all newer and looked to be well maintained. We received a free upgrade to the bigger better aircraft because we booked at the hotel prior to leaving. We were all seated according to weight and who you are with. They helicopter hold 6 plus the pilot. Everyone gets noise canceling headphones and a mic to talk into during the flight if you have questions. One you put on the headphones everything is so quite. They play music and it makes the flight so much more calming for those of you who are a little afraid of flying. Like I said Roger our pilot was very informative and nice to be under his command. The flight lasted about 50 minutes and we got to see some Lava flows and the devastation left from past flows. We were unfortunate that there wasn’t any lava flowing into the ocean but they expect it to be reaching the ocean within this month. So by the time you read this you should be able to fly up and see that bizarre view. Over all I give them a solid 5 for the professionalism and fun time to be had.
My wife and I did the Kohala Coast ride. It was a lot of fun and we would do another ride with Blue Hawaiian. You get to see views of the coastal cliffs and 2000ft waterfalls that you just cant see otherwise. We were on an A-star helicopter in the back seats. It was pretty cramped with 4 of us across the back, but even the back seats have very good views. The pilot also flew us right into some of the valleys and circled in front of the huge waterfalls. If you go on a windy day, there will be lots of turbulence. I wouldnt recommend this for someone who gets motion sickness.
This was a great experience. I highly recommend it. Its kinda expensive but when will you ever get the chance to do something like this again? We had Jeremy as our pilot and he was great... very informative and entertaining. He even provided excellent background music.
Unfortunately, we had iffy weather, but the pilot did everything he could to find magma - and he did! I'd do this again on a clear day in a heart beat. Fly the eco- star - way better viewing. The pilot, Greg, did a great job pointing out the sights.