Our pilot, Beth, was excellent. Smooth ride and a great tour captain. She knew so much about the island and getting us the best photo angles. Definitely wear dark colors! And long dark pants too! I had a hard time keeping my fingers and knees out of photos due to reflections in the glass. The helicopter was clean and roomy enough for our group of six. The headsets helped and we shared mics. The captains voice came over loud and clear and she heard our questions easily. We could not hear one another at all though, so expect lots of pokes and finger pointing. The check-in was quick and covered all the essential info. They take a video of your flight and make it available to you for purchase afterwards. The only reason I didn't give them five stars is because it felt a bit like a cattle call. Line us up and process is through - not much personality. As an entire experience it was a little flat but the views and being able to ride in a helicopter were awesome!
I highly recommend it to anyone visiting the Hawaiian Islands.�
Excellent scenery and pilot Shane's voice made the ride smooth and relaxing. One downside, passengers should wear dark clothing due to the reflection when taking pictures. I would highly recommend this tour, well worth the money!
A great flight and a wonderful pilot. Gernot was very funny and informative. He calmed everyone's nerves with his humor. The crew and representatives here in Hilo were phenomenal and professional, esp. when they had to deal with a mistake made by someone else in the scheduling department. I would highly recommend Blue Hawaiian Helicopters, flying out of Hilo, but I would also recommend you double check that the date you have on your voucher is actually what is scheduled in Hilo. But whatever happens, this company and crew and representatives will bend over backward to make it a perfect trip for your entire party. I would return to this company without hesitation. Thank you!
Great pilot, highlighted the volcanic activity and made sure everyone had great views. Informative and friendly.
Mike S. was great. Views of the volcano were amazing. The lava was really cool!!! there was nothing wrong with the whole flight! It was all great.
was an awesome experience of a lifetime. would do it again if given a chance to do so. pilot spencer was very good. mahalo
Carl was very awesome! Very informative and knowledgeable! Made us feel comfortable and safe during our flight! Thanks Carl!!! The Garcia/ Figueroa/ & Robert Family!
Geof, Thanks for an AWESOME!!!! trip.
Brody was an amazing pilot. He was very considerate of my son who wasn't feeling the best during the flight. He made the best of the situation. Thank you for showing us all the beautiful island. It is a must on the to do list!!
Driver Gary and Helicopter driver Derek is really nice and cool. Clear introduction to us during the whole trip. Thanks Guys! it's really nice trip for us.
We should give you one star just so we can go back again as a redo!!! This tour was such an amazing and awesome tour. Scott J. was an excellent and knowledgeable pilot. He was enthusiastic and made the flight enjoyable. Thank you so much for such excellent service!!!!
The trip was awesome, truly amazing views! Brody was an outstanding pilot (not too bumpy) and his commentary was great.
Amazing commentary, views and facts. We had Barrett. Told us many facts about the history of the island. I totally recommend him.
Barrett was a fabulous pilot and host. What an experience!!